FAQ’s

Frequently Asked Questions

I want an in-person office visit. Is that possible?

We offer in person visits for new patient visits only. These are by appointment only. All follow up visits will be via telehealth visits.

Do you take insurance for your monthly or consultation fees?

We are strictly cash-based. We DO NOT take insurance for any of our services and care. However, medications, lab work, radiology, and other related services are billable to your insurance should you choose. Reimbursement by your carrier is subject to your policy limits and you should contact them for all reimbursement limitations. We also recommend submitting all paid invoices to your insurance carrier for possible reimbursement directly to you.

Where do I get bloodwork performed?

Another great question! We submit lab orders directly to you via a HIPAA compliant app. We use LabCorp or Quest Diagnostics depending on patient and insurance preference. The printed lab orders may be taken to any LabCorp or Quest Diagnostics location in the United States. We also offer low-cost lab panels for those without insurance.

What if I want to cancel my membership?

We respect our patient’s healthcare decisions. An initial 3-month commitment is required. There are no cancellation fees should a patient withdraw their membership. We ask that you give a months’ notice of cancelation, If medication has already been ordered, it is the patient’s responsibility for medication cost.

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